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Steal these 25 'thank you for your business' letters

September 15, 2020
Customer Support / Tips and Tricks / business concern text messaging

thank you business messages

Businesses are more agile than ever when it comes to messaging their customers. Texting and emailing them throughout the customer journey has become the new norm.

Sending direct messages to your customers is a great way to keep them engaged with your brand and makes them more likely to return.

This is peculiarly important afterwards they make their purchase. Sending slap-up thank you letters for new and returning customers is an easy way to build customer loyalty.

Why 'thank you for your business' letters matter

Sending a give thanks you lot annotation to your client is a great manner to brand them feel appreciated subsequently their purchase.

A nice thank you gives them a sense that your company cares most their business organisation and wants them to take a positive experience with your make even afterward the transaction is complete.

When your customers have a mostly positive experience before and afterwards their purchase, not only are they more likely to buy over again, but they are also more than likely to recommend your brand to a friend. However y'all say "thank y'all for your business," messages like this add to that experience and create stronger relationships with customers.

'Give thanks you for your business' messages best practices

Sending a thanks note is a valuable, often disregarded, step in the customer journey.

When communicating with a client after a purchase, hither are some best practices yous should be following to make sure they come away with a positive experience:

Be positive.Make sure your customer feels appreciated and knows how happy you are to have their business.
Enquire for feedback. Include a link to a customer experience survey to encourage a reply and get the data you lot need to improve the experience.
Provide back up. Link to customer service or offer the correct phone numbers to brand certain your customers are taken care of if whatever issues arise.
Don't attempt to upsell. The thank yous bulletin should give thanks them for their business. Nothing more than.
Balance professional and conversational. Make your message formal if needed, but brand sure yous express your make's personality as well. Text messaging is an especially casual form of communication, then brand sure the message is advisable to the medium.
Show appreciation. Let them know how much their business means to you.
Continue it short. Write clearly and concisely.
Tailor your message. When necessary, you may want to tailor your bulletin to fit your needs. If you're thanking customers for their online orders, you lot could transport "Thanks for your society" messages. If you lot're an organization and appreciate donations, you should focus more on "Give thanks you for your support" messages.

25 'thank you for your business' messages

Use any of these nifty thank yous messages equally templates in your business concern text messaging platform:

Thank you for your purchase from [company name]. Please let u.s. know if we can do annihilation else for you!
On behalf of [visitor proper name], we wanted to say thank you for your buy. We're so lucky to have customers like you!
Thanks for your support. We truly appreciate your business organisation and await forward to serving yous again.
Thank you for being our valued customer. We are so grateful and hope we met your expectations. [insert link to customer satisfaction survey]
We know the world is total of choices. Cheers for choosing the states!
Thanks for being our loyal customer. Nosotros take enclosed a coupon for your adjacent gild— [Insert Link or Coupon Code]
Thank you for shopping at [visitor name]. We hope to have the pleasure of doing business organization with you in the future.
Thank yous. We hope your experience was excellent and we can't wait to see you again soon. [insert link to customer satisfaction survey]
Nosotros hope y'all are happy with your purchase! Thanks for being a valued [company name] client.
Thank you for doing business with us! We look forrard to working with you once more.
Cheers for making your kickoff purchase with [company proper noun]! Nosotros're so glad that you found what you were looking for. Please let u.s. know how nosotros did. [insert link to customer satisfaction survey]
Give thanks y'all for your lodge on [date]. We await forward to doing business organization with you again!
Give thanks you lot for your valued business organization. We value your trust and confidence in us and sincerely appreciate y'all!
Your commitment every bit a customer is much appreciated. We await forward to serving yous once more in the future!
[company proper noun] would similar to thank excellent customers like you for your support. We couldn't practice it without you!
Thank you for your business, your trust, and your confidence. Information technology is our pleasance to work with y'all.
Cheers for your contempo purchase of [production]. We here at [visitor] are grateful for your patronage and look forward to serving you in the future.
Thank you lot for shopping with us! We take pride in your business concern.
Thanks for choosing us! Nosotros appreciate the opportunity to serve yous.
We take pride in your business with us. Thank you!
Thanks for making us your first selection, or at least your final choice!
We at [visitor proper noun] genuinely capeesh your business organization, and we're grateful for the trust you've placed in usa. We hope you are satisfied with your purchase.
Thank yous for putting your trust and confidence in our company. We won't settle for less than the best for you!
Cheers for your purchase! Every customer matters to us, please let us know how nosotros did. [link to customer survey]
Congratulations on your recent purchase! It has been our pleasance to serve you, and nosotros hope we see you once again soon.

The best ways to ship great thanks messages to customers

Now that you know the value of sending your customer'southward thank y'all notes and have an thought of what you lot desire to say and how you lot want to say information technology, yous need to decide how to actually get your message to your customer.

Emails

Sending an e-mail to your customer subsequently their purchase is the most mutual style to become in bear on to send a thank you message.

Notwithstanding, since email is the nearly common style businesses send thank you messages, it can be perceived equally cold and impersonal by the client because they receive similar emails regularly.

Tip : When using email, you face the hazard of not continuing out against your competitors.

Concrete notes

Sending a physical cheers annotation is the well-nigh personal way to arrive touch with your customers and is a great manner to stand out, but information technology is also the near time consuming and expensive pick.

Many customers may throw away your package birthday if your thank you gets lost with other advertizement and junk mail.

Tip: If you lot decide to send a physical thanks message, make sure the note is differentiated within your packaging to increment the likelihood of it being opened.

Texting

Texting is quickly condign the primary course of communication between company and customer. In fact, 85 percent of customers have expressed that texting is how they prefer to receive messages.

The right text messaging software tin offering you an easy mode to send your customers 'thank you for your concern' messages at the end of their customer journeying. Plus, with a centralized text messaging platform, y'all tin can easily save and reuse any of the templates above to make sure your messaging is consequent, curtailed and exactly what you want.

Even when you use a template to send your great give thanks you letters, your customers will still receive their texts direct on their phones and will have a much more personable feel than receiving an electronic mail.

Texting is much cheaper and efficient than sending physical notes, and still has a personalized feel that your customers will dearest.

Tip : Acquire how a fabricated-for-business texting platform can help you ship your customers nice thank you letters today.

In the meantime, here are some other articles you might like:

Should you text customers from your personal phone?
Spring text marketing ideas to grow your business
The top iii principles for communicating with customers in 2021
Why everyone is adopting concern text messaging software

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Source: https://blog.avochato.com/25-best-business-thank-you-messages